Returns & Exchanges
At Art Supplies, we want you to be fully inspired by your purchase; if a product doesn't meet your creative needs, you can return it within 30 days of delivery for a full refund or exchange. Please ensure that all paints, markers, and paper pads remain in their original, unopened packaging to qualify for a return.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Supplies
Securely package your items in their original box, ensuring fragile tools like brushes or canvases are well-protected during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing